RELATIONSHIPS MATTER, TRUST IS EVERYTHING
Concierge Experience
Your clients are assigned a full-time, Dorvie-employed concierge who schedules services, coordinates day-of logistics, and consolidates billing on their behalf.
EXPANSIVE SERVICES DRIVE SATISFACTION
Vetted National Vendors
Our supply chain is rooted in personalized services, deep vetting for safety, and negotiated pricing for an unmatched experience for your clients - everywhere they call home.
OWNERSHIP OF EVERY SITUATION
Technology & Data
Platforms customized for every partnership make it easy to sign up for services and provide a real-time, on-the-ground transparency into the services your clients use most.
Prepare Future Residents for their Moves On Campus
You want future residents ready to move when their on-campus home becomes available, so you maintain a directory of trusted move vendors for them to use.
But, future residents get overwhelmed by the task or distracted with life and miss taking the first step, so they're not ready for your call.
Our Move Concierge program guides your clients through their move, managing the process, vendors, and schedule from start to finish.
Elevate Resident Experiences with Net-New Services
You want your residents connection to your community to grow each day they live on campus, so you foster a deep sense of belonging with a well-trained staff and curated amenities.
But, your staff has a lot on their plates and responding to every request for new services, amenities, and experiences gets overwhelming fast.
Our Amenity Concierge program takes on the logistics of delivering for your residents - whether it's a one-off request or a recurring service - all while your staff focuses on what they do best.
Extend Your Reach to Clients Living Wherever They Call Home
Your at-home clients (CCaH, Early Advantage, etc.) come to you for peace of mind, so you staff a team of care/service managers who are there to deliver every client request.
But, as your program grows, your staff is inundated with requests (large or small, planned or not), so it's tough to keep their heads above water.
Our Home Concierge program is a pressure-release valve for your team, managing the logistics of every client request so your staff can focus on what matters most: growing your program, providing care, and furthering client satisfaction.
Implementation, Handled.
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Managed Service Network
- Top Vetted Providers
- Insured and Licensed Services
- Background Checked Vendors
- Consolidated Billing
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Outreach Library
- Tested and Proven Content
- Social Media Posts and Ads
- Email Outreach and Blogs
- Targeted Newsletter Blurbs
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Technology and Data
- External Sign-up Site
- Internal Data Portal
- Customizable Metric Analysis
- Reporting and Insights
